Privacy Policy

Welcome to Signly ("Signly," "we," "our," or "us").

This Privacy Policy explains how Signly collects, uses, shares, stores, and protects your information when you use Signly.com, our applications, products, services, client portals, payment tools, electronic signature services, AI-powered features, and related technologies (collectively, the "Services").

By using our Services, you agree to the practices described in this Privacy Policy.

1. Who We Are

Signly provides software that helps entrepreneurs, coaches, agencies, freelancers, consultants, and businesses create proposals, contracts, agreements, electronic signatures, forms, invoices, payment requests, and client experiences.

For privacy-related inquiries, contact:

2. Information We Collect

We collect information directly from you, automatically through your use of the Services, and from third parties.

A. Information You Provide

When creating an account, using our Services, or contacting us, you may provide:

• Full name
• Email address
• Email address
• Company name
• Business address
• Billing address
• Account credentials
• Profile information
• Uploaded documents
• Contracts
• Agreements
• Proposals
• Forms
• Signatures
• Payment information
• Communications with support

B. Client and Recipient Information

When using Signly to send documents, collect signatures, or receive payments, you may provide information about third parties including:

• Client names
• Email addresses
• Phone numbers
• Mailing addresses
• Signature information
• Contract details
• Transaction information

You represent that you have the right to provide this information to us.

C. Electronic Signature Information

To facilitate electronic signing, we may collect:

• Signature images
• Typed signatures
• Drawn signatures
• Signature timestamps
• IP addresses
• Browser information
• Device information
• Audit trail records
• Authentication records

These records help verify the validity and integrity of signed documents.

D. Payment Information

When payments are processed through Signly, we or our payment partners may collect:

• Billing information
• Payment card information
• Bank account information
• Tax information
• Transaction records

Signly does not store full payment card numbers on our servers.

Payment processing is handled by trusted third-party payment providers.

E. Information Collected Automatically

When you use the Services, we automatically collect:

• IP address
• Browser type
• Device identifiers
• Operating system
• Referral URLs
• Pages viewed
• Click activity
• Session duration
• Geographic region
• Usage analytics

3. Cookies and Tracking Technologies

We use cookies, pixels, local storage, and similar technologies to:

• Keep you logged in
• Remember preferences
• Improve performance
• Analyze usage
• Prevent fraud
• Personalize experiences
• Measure marketing effectiveness

You can control cookies through your browser settings.

Disabling cookies may affect functionality.

4. How We Use Your Information

We use information to:

• Provide our Services
• Create and manage accounts
• Deliver contracts and proposals
• Process electronic signatures
• Process payments
• Verify identity
• Improve platform performance
• Provide customer support
• Communicate with users
• Detect fraud and abuse
• Enforce legal rights
• Comply with laws
• Develop new features
• Train and improve AI-powered functionality

5. AI Features

Certain Signly features may use artificial intelligence and machine learning technologies.

These features may analyze information you provide in order to:

• Generate contracts
• Draft proposals
• Improve workflows
• Suggest content
• Enhance customer experiences

We do not sell your documents or personal information to AI providers.

Any AI service providers acting on our behalf are required to maintain appropriate confidentiality and security protections.

6. How We Share Information

We do not sell personal information.

We may share information with:

Service Providers

Including providers for:

• Hosting
• Cloud infrastructure
• Analytics
• Customer support
• Payment processing
• Email delivery
• Security monitoring

Business Partners

Where necessary to provide integrated features requested by you.

Legal Requirements

We may disclose information when required by:

• Law
• Court order
• Subpoena
• Government request
• Regulatory investigation

Business Transfers

If Signly is involved in a merger, acquisition, financing, restructuring, or sale of assets, information may be transferred as part of the transaction.

7. Data Retention

We retain information only as long as necessary to:

• Provide Services
• Maintain legal records
• Resolve disputes
• Enforce agreements
• Meet regulatory obligations

Signed documents and audit trails may be retained for extended periods to preserve legal enforceability.

8. Data Security

We implement commercially reasonable safeguards designed to protect information, including:

• Encryption in transit
• Encryption at rest
• Access controls
• Authentication measures
• Monitoring systems
• Security testing

No system can guarantee absolute security.

Users are responsible for maintaining secure passwords and protecting account credentials.

9. International Data Transfers

Signly operates globally.

Information may be processed in the United States and other countries where our service providers operate.

Where required, we implement appropriate safeguards for international transfers, including contractual protections and recognized legal transfer mechanisms.

10. Your Privacy Rights

Depending on your location, you may have rights to:

• Access your information
• Correct inaccurate information
• Delete information
• Restrict processing
• Object to processing
• Request portability
• Withdraw consent

To exercise these rights, contact privacy@signly.com.

We may verify your identity before fulfilling requests.

11. California Privacy Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

• Right to know
• Right to access
• Right to delete
• Right to correct
• Right to limit sensitive information processing
• Right to non-discrimination

Signly does not sell personal information.

12. European Privacy Rights

For users located in the European Economic Area, United Kingdom, or Switzerland:

Our legal bases for processing may include:

• Contract performance
• Legitimate interests
• Legal obligations
• Consent

You may also have the right to lodge a complaint with your local supervisory authority.

13. Children’s Privacy

Signly is not directed toward individuals under 18 years of age.

We do not knowingly collect information from children.

If we learn that information from a child has been collected, we will take reasonable steps to delete it.

14. Third-Party Services

Our Services may contain links or integrations with third-party websites, applications, and services.

We are not responsible for the privacy practices of third parties.

Users should review applicable third-party privacy policies.

15. Marketing Communications

You may unsubscribe from marketing emails at any time by:

• Clicking the unsubscribe link
• Updating account settings
• Contacting us directly

Service-related communications may still be sent when necessary.

16. Do Not Track

Our Services currently do not respond to browser Do Not Track signals.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When material changes are made, we will update the effective date and provide notice through the Services or by email when required.

Continued use of the Services after updates become effective constitutes acceptance of the revised Privacy Policy.

18. Contact Us

For privacy questions, requests, or concerns: